Trusted by response teams across Australia

Know your team is ready to respond.

Member Hub gives emergency response teams real-time insight into their responders, equipment and training — so you're prepared for the next incident.

Replace the paperwork, keep the readiness

Member Hub brings a simplified online approach to the traditional paper-based and spreadsheet driven systems used to track, manage and engage your responders and equipment. Access the information you need, when you need it, from any device.

Readiness & availability

When the pager goes off, you already know who's ready.

See who is active right now, who is fatigued, and which qualifications are about to lapse — live, before the appliance rolls. Track when members arrive and leave for every activity and assess fatigue based on time on task.

Training & skills

Every qualification, current and accounted for.

Record qualifications and skills with proactive alerting so your members always stay current. Set expectations for your team, spot gaps early, and plan future training with confidence.

Explore training features →

Attendance

Clock on from any device, on any activity.

Members clock on and off every activity through their own portal or the shared kiosk. See who is active, where your team's hours are going, and everyone's fatigue at a glance.

Explore attendance features →

And everything else your team runs on

Personnel

Manage member profiles and quickly view their attendance, qualifications, emergency contacts and more.

Calendar

Schedule activities and respond to incidents. Members update their own status so you can see who is attending.

Forms

Create custom forms like inspection checklists, impact assessments and field safety checklists with real-time notifications.

Communication

Built-in email and SMS messaging. Compose messages and target recipients based on qualifications, lists and attendance.

Equipment & Vehicles

Stop relying on spreadsheets to track your equipment and vehicles — make sure they're ready when you need them most.

And more

Member Hub has many more features to help your team. We're always listening to our customers and adding new ones.

See all features →

Free for small teams. $3 per member per month after that.

Start free, upgrade when your team grows. Discounts for 100% volunteer teams.

See pricing →

Start your free 15 day trial

Make sure your team is prepared for the next incident. Get started now with a free 15 day trial.

Friendly 24-hour support

99.97% uptime the last 12 months

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